Privacy Policy

Welcome to Bol Chaal. Your privacy is paramount to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bolchaal.in, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

Last updated: July 16, 2025

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site (such as posting comments or entering contests), or otherwise when you contact us.

Personal Data You Disclose to Us:

• **Name and Contact Data:** We collect your first and last name, email address, postal address, phone number, and other similar contact data.
• **Credentials:** We collect passwords, password hints, and similar security information used for authentication and account access.
• **Comments and Interactions:** We collect information you provide when you post comments, participate in forums, or interact with other users on the Site.
• **Demographic Data:** We may collect demographic information, such as your age, gender, and interests, if you choose to provide it.

Information Automatically Collected:

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

• **Log and Usage Data:** Log data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Site and which we record in log files.
• **Device Data:** We collect information about your computer, phone, tablet, or other device you use to access the Site.
• **Location Data:** We collect location data such as information about your device's location, which can be either precise or imprecise.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site for:

• Create and manage your account.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Generate a personal profile about you to make your future visits to the Site more personalized.
• Increase the efficiency and operation of the Site.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Notify you of updates to the Site.
• Offer new products, services, mobile applications, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you newsletters and other marketing communications.
• Compile anonymous statistical data and analysis for use internally or with third parties.

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. Your rights may vary depending on your location and applicable data protection laws, including but not limited to Indian data protection laws (such as the Digital Personal Data Protection Act, 2023), GDPR (for EU residents), and CCPA (for California residents).

• **Right to Access:** You have the right to request copies of your personal data.
• **Right to Rectification:** You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• **Right to Erasure (Right to be Forgotten):** You have the right to request that we erase your personal data, under certain conditions.
• **Right to Restrict Processing:** You have the right to request that we restrict the processing of your personal data, under certain conditions.
• **Right to Object to Processing:** You have the right to object to our processing of your personal data, under certain conditions.
• **Right to Data Portability:** You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• **Right to Withdraw Consent:** If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact for Privacy Concerns" section below. We will respond to your request within a reasonable timeframe as required by applicable law.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights:

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers:

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are contractually obligated to protect your data and use it only for the purposes for which it was provided.

Marketing Communications:

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Affiliates:

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners:

We may share your information with our business partners to offer you certain products, services, or promotions.

A "cookie" is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, and to track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

For more detailed information about how we use cookies and your choices regarding cookies, please visit our dedicated Cookie Policy page.

If you have questions or comments about this Privacy Policy, please contact us at:

• **Email:** privacy@bolchaal.in
• **Postal Address:** Bol Chaal News, 123 News Street, New Delhi, India 110001

We will respond to your inquiries within a reasonable timeframe.